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After checkout is completed, you should receive an order confirmation at the email address used during checkout. Review the confirmation for your order number, products, sizes and shipping information.

Contact us as soon as possible at cs@rusfieldwear.com. We will try to help, but changes or cancellations cannot be guaranteed once production or fulfillment has started.

Contact our support team immediately if you notice an address error. Address changes are not guaranteed after production has begun or after the package has been dispatched.

Products may be produced or fulfilled separately. One order can therefore arrive in multiple packages with separate tracking numbers and different delivery dates.

2D products generally include eligible standard printed apparel. 3D products include eligible specialty or all-over-print items that require a different production process.

Check the product page for the product type before ordering.

Review the size chart shown on the product page before ordering. Measurements can vary by product type, so use the chart attached to the specific item instead of relying only on your usual size.

Slight color differences can occur because screens, lighting, materials and printing processes can display or reproduce colors differently.

No. Processing is the time required to print, prepare and inspect your product. Shipping time begins after the completed package is dispatched to the carrier.

Current estimates for eligible 2D products are:

• Processing: 2–4 business days.
• Priority shipping: 1–3 business days.
• Standard shipping: 3–5 business days.

Processing and shipping are separate estimates.

Current estimates for eligible 3D products are:

• Processing: 3–6 business days.
• Standard shipping: 5–8 business days.

Specialty products require additional production time.

Processing and shipping estimates use business days. Weekends and public holidays are not normally counted. Orders placed late in the day may begin processing on the following business day.

No. Processing and delivery windows are estimates rather than guaranteed delivery dates. Carrier disruptions, severe weather, peak seasons, incorrect addresses and other circumstances may affect delivery timing.

Tracking information is normally sent after your package is dispatched. You can also use our Track Your Order page.

A shipping label can be created before the carrier completes its first physical scan. Allow time for the carrier to process the package before the first tracking event appears.

Check your mailbox, porch, reception area and other safe delivery locations. Ask household members or neighbors and review any carrier delivery photo if available.

If the package remains missing, contact the carrier and then email us with your order number and tracking number.

Contact cs@rusfieldwear.com and include your order number, a clear description of the issue, photos of the item and your shipping label or tracking number whenever possible.

Email our support team with your order number and details of the issue. Include supporting photos and your shipping label or tracking number when relevant so the available refund or replacement options can be reviewed more quickly.

Email us at cs@rusfieldwear.com. For order-related questions, include your order number so our team can locate the order faster.

• Your order number.
• The email used at checkout.
• A clear description of the issue.
• Tracking number or shipping-label information when applicable.
• Photos when reporting a damaged, defective or incorrect item.