Privacy Policy

Rustfield Wear LLC respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Rustfield Wear LLC, referred to as “Rustfield Wear,” “we,” “us,” or “our,” collects, uses, discloses, stores, and protects personal information when you:

• Visit or interact with our website
• Create or use a customer account
• Purchase or return a product
• Submit personalization information
• Upload an image or other custom content
• Contact Customer Support
• Subscribe to marketing communications
• Otherwise interact with our products or services

The terms “you” and “your” refer to customers, website visitors, account holders, and other individuals whose personal information we process.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy applies to personal information collected through the Rustfield Wear website, checkout process, customer accounts, support communications, order fulfillment activities, and related services.

It does not apply to independent websites, platforms, applications, or services operated by third parties that maintain their own privacy policies.

Our website is hosted and supported by Shopify. Shopify and other service providers may process personal information in connection with the operation of our store, checkout, payment processing, fraud prevention, analytics, and related services.

The personal information we collect depends on how you interact with Rustfield Wear.

Information You Provide Directly

We may collect information including:

• Full name
• Email address
• Telephone number, when provided
• Billing address
• Shipping address
• Country, state, province, city, and postal code
• Account login information
• Products selected
• Size, color, quantity, and product preferences
• Order and transaction information
• Discount or promotion information
• Return, exchange, refund, and support requests
• Messages and communications sent to us
• Photographs, videos, or other evidence submitted for a product claim
• Marketing preferences

Personalization Information

For personalized or custom products, we may collect:

• Names
• Numbers
• Dates
• Messages
• Custom text
• Photographs
• Images
• Logos
• Graphics
• Other content submitted for printing or production

You should submit only content that you are legally permitted to use.

Do not submit government identification numbers, financial account passwords, medical information, biometric information, or other highly sensitive information through a personalization field unless we specifically request it for a lawful and necessary purpose.

Payment and Transaction Information

When you complete a purchase, payment information is processed through Shopify and applicable payment providers.

Payment-related information may include:

• Billing details
• Payment method
• Transaction amount
• Payment status
• Fraud-prevention information
• Limited payment card details, such as the card type and last digits

Complete payment card credentials are generally processed directly by the applicable payment provider rather than stored directly by Rustfield Wear.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Device identifiers
• Language settings
• Approximate location based on IP address
• Pages viewed
• Products viewed
• Links clicked
• Search activity
• Referring website
• Date and time of access
• Shopping-cart activity
• Checkout activity
• Session information
• Cookie and pixel information
• Website performance and error information
• Interactions with marketing communications

Information From Third Parties

We may receive information from:

• Shopify
• Payment providers
• Fraud-prevention providers
• Printing and production partners
• Fulfillment partners
• Shipping carriers
• Analytics providers
• Advertising platforms
• Customer-support providers
• Social media platforms
• Other service providers that support our business

The information received depends on the service and your interaction with it.

We may use personal information to:

• Provide and operate the website
• Display products and website features
• Process and confirm orders
• Process payments
• Produce personalized and non-personalized products
• Send order confirmations
• Arrange printing, production, fulfillment, and delivery
• Provide shipment and tracking information
• Process returns, exchanges, refunds, and replacements
• Respond to questions and support requests
• Verify customer or order information
• Detect and prevent fraud, abuse, and unauthorized transactions
• Protect the security of our website, customers, and services
• Maintain customer accounts
• Remember customer preferences
• Improve products, services, website functionality, and customer experience
• Analyze website traffic and performance
• Measure marketing performance
• Provide advertising or personalized content where permitted
• Send marketing communications when you have subscribed or when otherwise permitted by law
• Enforce our policies and Terms of Service
• Establish, exercise, or defend legal claims
• Comply with legal, accounting, tax, regulatory, and reporting obligations
• Complete a business transaction, such as a merger, sale, or reorganization
• Carry out another purpose disclosed when the information is collected

Personalization information and customer-submitted content may be shared with printing, production, and fulfillment partners solely as reasonably necessary to create, inspect, package, deliver, support, replace, or resolve an issue involving your order.

We may format, resize, crop, reproduce, or otherwise technically process submitted content when necessary to produce the requested product.

Submitting customer content does not transfer ownership of your original content to Rustfield Wear.

However, you grant Rustfield Wear and its production partners permission to process the content as reasonably necessary to fulfill and support your order.

We may reject or delete submitted content that we reasonably believe:

• Violates applicable law
• Infringes intellectual property rights
• Violates privacy or publicity rights
• Contains malicious software
• Is fraudulent, threatening, defamatory, or otherwise prohibited
• Cannot be produced using our available systems or production methods

We may disclose personal information to the following categories of recipients.

Shopify

Shopify provides the ecommerce platform, website infrastructure, checkout functionality, customer-account features, fraud-prevention tools, and other services used to operate our store.

Payment Providers

Payment providers process transactions, verify payment information, prevent fraud, handle payment disputes, and issue approved refunds.

Production and Fulfillment Partners

We may disclose order information, product selections, shipping information, and personalization content to partners that print, manufacture, inspect, package, or fulfill products.

Shipping and Logistics Providers

We may disclose names, shipping addresses, telephone numbers, email addresses, order details, and tracking information to carriers and logistics providers.

Analytics and Technology Providers

We may use service providers to understand website traffic, website performance, customer interactions, and technical errors.

Advertising and Marketing Providers

Where permitted, advertising and marketing providers may receive information through cookies, pixels, and similar technologies to:

• Measure advertising performance
• Understand customer engagement
• Limit repeated advertisements
• Create or measure audiences
• Provide personalized or interest-based advertising

Customer-Support Providers

Service providers may process order and communication information to help us respond to customer questions and resolve order issues.

Fraud, Security, and Compliance Providers

We may disclose information to detect fraudulent transactions, investigate abuse, maintain security, and protect legal rights.

Professional Advisers

We may disclose information to accountants, legal advisers, insurers, auditors, consultants, and other professional advisers when reasonably necessary.

Government and Legal Authorities

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, or lawful request
• Protect the rights or safety of Rustfield Wear, our customers, or another person
• Investigate fraud or unlawful activity
• Enforce our agreements and policies
• Establish, exercise, or defend legal claims

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, financing, acquisition, sale of assets, reorganization, bankruptcy, or other business transaction.

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

Essential Technologies

Essential technologies support functions such as:

• Website navigation
• Shopping carts
• Checkout
• Account login
• Payment processing
• Security
• Fraud prevention
• Cookie preferences

Some essential technologies cannot be disabled through our website without affecting basic functionality.

Functional Technologies

Functional technologies may remember:

• Language
• Region
• Account preferences
• Recently viewed products
• Other website choices

Analytics Technologies

Analytics technologies help us understand:

• How visitors use the website
• Which pages and products are viewed
• How customers move through checkout
• Whether the website is working correctly
• How website features may be improved

Advertising Technologies

Advertising technologies may be used to:

• Measure advertising campaigns
• Understand whether an advertisement led to a visit or purchase
• Personalize advertising
• Create advertising audiences
• Limit repeated advertisements

You may manage cookies through our cookie banner or privacy settings when available.

You may also adjust browser settings to block or delete cookies. Blocking certain cookies may prevent some website features from working properly.

Rustfield Wear does not sell personal information in exchange for money.

However, certain disclosures involving advertising cookies, pixels, analytics tools, or advertising partners may be legally considered:

• A “sale” of personal information
• “Sharing” for cross-context behavioral advertising
• Processing for targeted advertising

The meaning of these terms depends on the law applicable to your location.

Where required, you may opt out through:

• Our cookie-preference tool
• Our data-sharing opt-out page, when available
• A recognized browser-based opt-out preference signal
• An email request to Customer Support

We do not knowingly sell or share the personal information of children in a manner prohibited by applicable law.

When you subscribe to promotional emails or otherwise provide valid permission, we may use your contact information to send:

• Product announcements
• New-arrival information
• Discount offers
• Abandoned-cart reminders
• Promotional campaigns
• Other Rustfield Wear marketing communications

You may unsubscribe from marketing emails by using the unsubscribe link included in the message.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications relating to:

• Orders
• Payments
• Account activity
• Shipping
• Returns
• Refunds
• Security
• Policy updates
• Customer-support requests

Where laws such as the European Union or United Kingdom data-protection rules apply, we may process personal information under one or more of the following legal bases.

Performance of a Contract

We process information when necessary to:

• Process an order
• Take payment
• Create a personalized product
• Arrange delivery
• Provide customer support
• Process a return or refund

Legitimate Interests

We may process information for legitimate business interests such as:

• Operating and improving the website
• Preventing fraud
• Protecting security
• Understanding business performance
• Responding to customers
• Enforcing our policies
• Marketing products where permitted

We consider the impact of this processing on your rights and interests.

Consent

We may rely on consent for:

• Certain marketing communications
• Non-essential cookies
• Certain advertising activities
• Other processing where consent is legally required

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Legal Obligations

We may process and retain information to comply with:

• Tax requirements
• Accounting obligations
• Consumer-protection requirements
• Regulatory requests
• Court orders
• Other legal obligations

Legal Claims

We may process information when necessary to establish, exercise, or defend legal claims.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The length of our relationship with you
• Whether you maintain a customer account
• The status of an order or support request
• Tax and accounting requirements
• Fraud-prevention requirements
• Contractual obligations
• Legal limitation periods
• Ongoing disputes
• Regulatory or legal requirements
• The type and sensitivity of the information

Order and transaction records may be retained after an order is completed when needed for tax, accounting, chargeback, warranty, fraud-prevention, legal, or recordkeeping purposes.

Customer-submitted personalization content may be retained for as long as reasonably necessary to produce the product, support the order, resolve a claim, prevent fraud, or comply with legal obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

These measures may include access controls, secure payment processing, account authentication, monitoring, and the security tools provided by Shopify and other service providers.

No website, database, storage system, or internet transmission method can be guaranteed to be completely secure.

You are responsible for protecting your account password and should notify us if you believe your account or personal information has been accessed without authorization.

Rustfield Wear sells products internationally and uses service providers that may operate in different countries.

Personal information may therefore be transferred to, stored in, or processed in countries other than the country where you live.

Privacy and data-protection laws in those countries may differ from the laws of your jurisdiction.

Where required, we and our service providers use legally recognized safeguards for international transfers of personal information.

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to personal information
• Request information about how personal information is collected, used, or disclosed
• Request correction of inaccurate information
• Request deletion of personal information
• Receive a portable copy of certain information
• Object to or restrict certain processing
• Withdraw consent
• Opt out of the sale or sharing of personal information
• Opt out of targeted advertising
• Limit certain uses of sensitive personal information
• Appeal a decision concerning a privacy request
• Be free from unlawful discrimination for exercising a privacy right

These rights are not absolute and may not apply in every situation.

For example, we may retain information when necessary to:

• Complete a transaction
• Maintain security
• Prevent fraud
• Comply with tax or accounting requirements
• Exercise legal rights
• Defend legal claims
• Satisfy another lawful exception

To submit a privacy request, contact us at:

Please include:

• Your full name
• The email address associated with your order or account
• The type of request
• Your country and state or province of residence
• Sufficient information for us to locate the relevant records

We may request additional information to verify your identity and protect your information from unauthorized disclosure or deletion.

Information collected for identity verification will be used only for verification and related security purposes.

Where permitted, you may use an authorized agent to submit a request. We may ask for proof that the agent has authority to act on your behalf.

We will respond within the period required by applicable law.

Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws.

Subject to the applicability of those laws, these rights may include:

• Knowing the categories of personal information collected
• Knowing the sources of personal information
• Knowing the purposes for collecting and using information
• Knowing the categories of recipients receiving information
• Accessing specific pieces of personal information
• Correcting inaccurate personal information
• Deleting personal information
• Receiving a portable copy of information
• Opting out of sale, sharing, or targeted advertising
• Limiting certain uses of sensitive personal information
• Appealing the denial of a request
• Receiving equal service and pricing after exercising privacy rights

During the preceding 12 months, depending on your interaction with us, we may have collected the following categories of personal information:

• Identifiers
• Customer-record information
• Commercial and transaction information
• Internet or electronic activity
• Approximate geolocation
• Account credentials and payment-related information
• Customer-submitted content
• Preferences or inferences
• Communications with Customer Support

We collect and use these categories for the business and commercial purposes described in this Privacy Policy.

We may disclose these categories to service providers and other recipients described in the section titled “How We Disclose Personal Information.”

We do not sell personal information for monetary consideration.

Advertising-related disclosures may be considered sale, sharing, or targeted advertising under certain state laws.

Where legally required, eligible customers may opt out through the privacy tools provided on our website or by contacting us.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights including:

• Accessing your personal information
• Correcting inaccurate or incomplete information
• Requesting deletion
• Restricting processing
• Objecting to certain processing
• Receiving certain information in a portable format
• Withdrawing consent
• Objecting to direct marketing
• Filing a complaint with the data-protection authority in your country

When processing is based on legitimate interests, you may object based on your particular circumstances.

When processing is based on consent, you may withdraw your consent at any time.

You may contact us first so that we have an opportunity to address your concern.

Our website and services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 without legally required parental permission.

If you are a parent or guardian and believe that a child has provided personal information to us, contact us at cs@rustfieldwear.com.

If we learn that we collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, applications, social media platforms, or services.

Third parties operate independently and may collect information under their own privacy policies.

Rustfield Wear is not responsible for the privacy, security, content, or practices of an independent third party.

You should review the third party’s privacy policy before submitting personal information or using its services.

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations
• Products and services
• Website functionality
• Technology
• Service providers
• Data-processing practices
• Legal or regulatory requirements

The revised version will be posted with an updated “Last Updated” date.

When required by law, we may provide additional notice or request consent before a material change takes effect.

Your continued use of our website after an updated Privacy Policy becomes effective means that the updated policy will apply to future interactions, subject to applicable law.

Questions, concerns, or requests concerning this Privacy Policy or our handling of personal information may be sent to:

When contacting us, provide a clear explanation of your request and enough information for us to identify the relevant account, order, or records.