Terms of Service

The Rustfield Wear brand is owned by Positee LLC, the terms “RustField Wear,” “we,” “us,” and “our” refer to RustField Wear.

RustField Wear offers this website, including all information, products, features, tools, and services available through the website, to you conditioned upon your acceptance of these Terms of Service.

The terms “you,” “your,” and “customer” refer to any person who accesses the website, creates an account, places an order, submits personalization information, or otherwise uses our services.

By visiting our website, purchasing a product, creating an account, submitting content, or otherwise using any part of the website, you agree to be bound by these Terms of Service and any additional policies referenced in them, including our:

• Processing & Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Product-specific instructions and restrictions
• Promotional terms displayed with a discount or offer

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these terms, you should not use the website or place an order.

You must be at least the age of legal majority in your state, province, country, or jurisdiction of residence to place an order independently.

If you are under the age of legal majority, you may use the website only with the involvement, supervision, and permission of a parent or legal guardian who agrees to these Terms of Service on your behalf.

By using this website, you represent that you meet these eligibility requirements and are legally capable of entering into a binding agreement.

You may not use our products, website, or services for any illegal, unauthorized, fraudulent, or abusive purpose.

Our website and products are intended for lawful personal use, personal gifting, and other non-commercial purposes.

You may not purchase our products, artwork, graphics, photographs, product images, printed designs, or other materials for unauthorized commercial reproduction, copying, resale, distribution, manufacturing, or exploitation.

We reserve the right to refuse service, cancel orders, limit quantities, restrict purchases, suspend accounts, or terminate access when we reasonably believe that a customer is:

• Using the website for an unlawful purpose
• Attempting to reproduce or commercially exploit our designs
• Purchasing products for unauthorized resale
• Engaging in fraud or payment abuse
• Misusing discounts or promotional offers
• Violating intellectual property rights
• Interfering with the operation or security of the website
• Violating these Terms of Service

Any transmission of malicious code, viruses, harmful scripts, or other destructive material is prohibited.

Rustfield Wear sells made-to-order and print-on-demand products, which may include:

• 2D printed apparel
• 3D and all-over-print apparel
• T-shirts
• Hoodies
• Jerseys
• Shorts
• Hats and caps
• Flags
• Ornaments
• Blankets
• Tumblers
• Personalized products
• Other printed merchandise

Product availability, designs, materials, colors, sizes, prices, and production methods may change at any time without prior notice.

Because most products are created after an order is placed, production may begin shortly after payment and order details are confirmed.

Different product types may be manufactured by different production partners or facilities. Products from the same order may therefore be prepared and shipped separately.

All Rustfield Wear products and printed designs are sold for personal use, personal expression, or gifting unless we expressly agree otherwise in writing.

Purchasing a product does not transfer ownership of the design, artwork, graphics, photographs, illustrations, trademarks, or other intellectual property printed on or associated with that product.

You may not:

• Reproduce our designs
• Copy or extract artwork from our products
• Sell digital copies of our designs
• Print our designs on other products
• Use our designs in advertisements or commercial materials
• Manufacture products using our artwork
• Sell substantially similar reproductions
• Use product images to advertise unauthorized products
• Remove watermarks or ownership notices
• Claim ownership of Rustfield Wear designs
• License or distribute our designs to another person or business

Any commercial use requires our prior written permission.

We make reasonable efforts to display product images, descriptions, colors, features, materials, sizes, and printing details accurately.

However, we do not guarantee that every product image or color displayed on your screen will exactly match the physical product.

Minor differences may occur because of:

• Screen and device settings
• Photography and lighting
• Printing equipment
• Fabric or material texture
• Product size
• Placement tolerances
• Manufacturing batches
• Differences between 2D and 3D printing methods

Small differences that are normal to the printing or manufacturing process are not necessarily considered product defects.

Product descriptions and images are provided for general reference. Customers are responsible for reviewing the full product page, size chart, customization fields, production information, and shipping estimate before purchasing.

Sizing may vary between product types, materials, suppliers, and production methods.

Customers should review the size chart displayed on the applicable product page and compare the listed measurements with a similar product they already own.

You should not select a size solely based on the size you normally wear.

Unless the product is defective or we sent a size different from the size ordered, selecting an incorrect size may be treated as a customer ordering decision and handled under our Return & Refund Policy.

Some products allow customers to provide personalization details, including:

• Names
• Numbers
• Dates
• Messages
• Photographs
• Images
• Custom text
• Other customer-submitted information

You are responsible for reviewing all personalization information before completing checkout.

Personalized products are generally created using the exact information submitted by the customer. Customer-entered spelling mistakes, incorrect numbers, incorrect dates, poor-quality uploaded images, or other submission errors are not manufacturing defects.

A separate design proof or preview will be provided only when the product page or personalization process expressly states that a proof is included.

Changes to personalization are not guaranteed after production begins.

When you submit text, photographs, images, names, logos, graphics, or other content for a personalized product, you represent and warrant that:

• You own the content or have permission to use it
• The content does not violate any copyright
• The content does not violate any trademark
• The content does not violate privacy or publicity rights
• The content is not defamatory, fraudulent, threatening, or unlawful
• The content does not promote illegal activity
• The content does not contain malicious software
• Rustfield Wear may legally use the content to produce and fulfill your order

You grant Rustfield Wear and its production and fulfillment partners a limited, non-exclusive license to use, reproduce, modify, format, print, manufacture, and process the submitted content solely as reasonably necessary to produce, fulfill, ship, support, or resolve issues relating to your order.

This limited license does not give us ownership of your original customer-submitted content.

We reserve the right to reject or cancel a personalized order containing content that we reasonably believe violates these Terms of Service, applicable law, intellectual property rights, or the rights of another person.

You are responsible for claims, losses, expenses, or disputes resulting from content you submitted without the necessary rights or permissions.

Submitting an order does not automatically mean that we have accepted it.

An order is considered accepted after:

• Your payment has been successfully authorized
• Your order information has been received
• The product is available for production
• The personalization information is acceptable
• The order passes applicable security and fraud checks

We reserve the right to refuse, limit, hold, or cancel an order for reasons including:

• Suspected fraud
• Unauthorized payment activity
• Incorrect pricing
• Technical or system errors
• Product unavailability
• Production limitations
• Invalid shipping information
• Restricted shipping destinations
• Misuse of a promotion
• Unusually large or commercial quantities
• Prohibited customer-submitted content
• Violation of these Terms of Service

If we cancel an order after payment has been collected, we will normally issue a refund for the canceled portion of the order using the original payment method.

You agree to provide current, complete, and accurate information during checkout, including:

• Your full name
• Billing information
• Shipping address
• Email address
• Personalization information
• Product selections
• Size and color
• Payment information

You are responsible for reviewing the order confirmation and contacting Customer Support immediately if you notice an error.

We are not responsible for delays, failed deliveries, incorrectly produced personalization, or other issues caused by incomplete or inaccurate information provided by the customer.

Because products are made to order, production may begin shortly after an order is confirmed.

To request a change or cancellation, contact Customer Support as soon as possible.

Requests are reviewed individually and may include changes to:

• Size
• Color
• Product type
• Personalization
• Shipping address
• Quantity
• Order cancellation

A requested change or cancellation is not guaranteed.

Once an order has entered production, been personalized, been transferred to a production partner, or been shipped, we may be unable to modify or cancel it.

Personalized products generally cannot be canceled after production begins.

Customer Support will review each request and provide the available options based on the status of the order.

Unless otherwise stated, product prices are displayed in United States dollars.

Prices may change without prior notice. A price change will not normally affect an order that has already been accepted, except where the displayed price resulted from an obvious technical, typographical, or system error.

We reserve the right to correct pricing errors, product information errors, or inaccuracies at any time.

If an error affects an order that has already been submitted, we may:

• Contact you for instructions
• Allow you to pay the correct price
• Cancel the affected product
• Refund the affected payment

Prices shown on product pages may not include taxes, customs charges, import duties, or shipping fees unless expressly stated.

Applicable sales tax may be calculated and collected during checkout based on the order, product, shipping destination, and applicable tax requirements.

For international orders, customs authorities may charge:

• Import taxes
• Customs duties
• Brokerage charges
• Handling charges
• Value-added tax
• Other governmental fees

Unless checkout or a specific offer expressly states otherwise, customers are responsible for customs duties, import taxes, and destination-country charges.

We do not control customs assessments and cannot guarantee the amount that may be charged.

Customers are responsible for complying with the import requirements of their shipping destination.

Payment is generally processed when checkout is completed. Production will not begin until payment and the necessary order details have been confirmed.

Depending on your location, device, eligibility, and checkout availability, accepted payment methods may include:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Mastercard
• PayPal
• Shop Pay
• Venmo
• Visa

Payment methods may be added, removed, restricted, or changed without notice.

Payments may be processed by Shopify, payment card networks, digital wallet providers, banks, and other third-party payment processors.

We do not guarantee that every payment option will be available to every customer or in every country.

You represent that you are authorized to use the payment method submitted with your order.

If payment is declined, reversed, disputed, or identified as potentially unauthorized, we may delay production, place the order on hold, request additional verification, or cancel the order.

Discount codes, automatic discounts, free shipping offers, welcome discounts, quantity discounts, and other promotions are governed by the conditions displayed with the applicable offer.

Promotional conditions may include:

• Eligible products
• Minimum order value
• Minimum item quantity
• Geographic restrictions
• Customer eligibility
• Expiration date
• Usage limits
• One use per customer
• Excluded products
• Restrictions on combining offers

A promotional code must be entered correctly and applied before checkout is completed.

Promotions may not be combined unless the accompanying offer details or checkout system specifically permit them to be combined.

A discount generally cannot be applied retroactively after an order has been completed.

If a discount code does not work, the customer should review the conditions displayed with the promotion. Common reasons include:

• The promotion has expired
• The order does not meet the minimum requirement
• The product is not eligible
• The code has reached its usage limit
• The promotion cannot be combined with another offer
• The customer has previously used the code
• The code was entered incorrectly

Customers may contact Customer Support at cs@rustfieldwear.com for assistance with an eligible discount before completing checkout.

We reserve the right to modify, suspend, cancel, or correct a promotion when permitted by law, including when an offer contains an error or is being misused.

Rustfield Wear offers international shipping to destinations made available through our checkout system.

Although we describe our delivery service as worldwide, we may be unable to ship certain products or orders to every country, territory, region, or address.

Shipping availability may be affected by:

• Carrier availability
• Product restrictions
• Local import restrictions
• International sanctions
• Customs requirements
• Remote-area restrictions
• Address limitations
• Payment verification
• Operational or production limitations

The countries and shipping methods available at checkout determine whether we can currently accept an order for a particular destination.

We reserve the right to cancel and refund an order when we are unable to ship it to the submitted destination.

Processing time and shipping time are separate.

Processing begins after payment and the necessary order information have been confirmed.

Estimated timelines depend on the product type.

Standard 2D Products

Eligible standard printed products generally have:

• Processing time of approximately 1–3 business days
• Shipping time of approximately 3–6 business days after dispatch
• Estimated total time of approximately 4–9 business days

Specialty 3D Products

Eligible specialty, sewn, and all-over-print products generally have:

• Processing time of approximately 3–5 business days
• Shipping time of approximately 7–13 business days after dispatch
• Estimated total time of approximately 10–18 business days

These timelines are estimates and are not guaranteed delivery dates.

Orders may be delayed because of:

• High production volume
• Peak shopping seasons
• Public holidays
• Severe weather
• Carrier disruptions
• Customs inspections
• International transportation delays
• Incorrect shipping addresses
• Product availability
• Events outside our reasonable control

Additional information is provided in our Processing & Shipping Policy.

Products in the same order may be manufactured at different facilities or prepared by different production partners.

An order may therefore be divided into multiple packages.

Each package may:

• Have a separate tracking number
• Ship on a different date
• Follow a different production timeline
• Arrive on a different date

Receiving only part of an order does not necessarily mean that the remaining products are missing.

Customers are responsible for submitting a complete and accurate shipping address.

You should carefully review:

• Street number
• Street name
• Apartment or suite number
• City
• State or province
• Postal or ZIP code
• Country
• Recipient name
• Contact information

Contact Customer Support immediately if you notice an address error.

We will make reasonable efforts to assist, but address changes are not guaranteed after production or fulfillment begins.

Once a package has been shipped, a carrier may be unable to redirect it.

Additional production and shipping charges may apply when an order must be reproduced or reshipped because the customer provided an incorrect, incomplete, undeliverable, or unauthorized address.

Any available resolution will be reviewed individually by Customer Support.